


The service will instruct the visitor to exit the building after the initial intake is complete and will call when the visitor can rejoin the patient for the discharge process.The visitor may remain with the patient through the initial intake process and may rejoin the patient for the discharge process. Patients undergoing same-day procedures may be accompanied to the facility by a visitor.This visitation must be absolutely essential and critical to the care and needs of the Veteran, (e.g., Veteran in need of escort to accompany to an appointment when Veteran is unable to safely navigate to the appointment and/or for a Veteran who is unable to comprehend specific teaching instructions or is unable to perform a skill that is critical to the Veterans care including wound care, Foley Care, etc.). The purpose of this visitation is determined on a case by case basis by the care team.Two (2) visitors permitted (family member, caretaker, or responsible adult) over the age of 16.Įssential Visitor (Outpatient Clinics and Services):.

Please call (716)-862-3131 - Monday-Friday - between 9:00am - 4:00pm to schedule a visitation appointment.Visitation in Behavioral Health is by appointment only.Visitation may be delayed, or visitors may be asked to leave because of patient care activity in the unit.īehavioral Health (10A): Visiting Hours M-F (6:00pm – 8:30pm), Sat/Sun/Holidays (10:30am – 12:30pm) and (6:00pm – 8:30pm).Compassionate exceptions for end-of-life care will be considered through a request from an attending physician to facility leadership.Two (2) visitors (family member, caretaker, or responsible adult) over the age of 16 is permitted at a time at the bedside of the patient.Hours may vary based on changes in medical care conditions requires approval of medical care team. Intensive Care Unit (ICU), Hospice/Palliative Care: Visiting Hours 2:00pm – 7:00pm. No visitation permitted for COVID-19 Inpatients, a COVID-19 Person Under Investigation (“PUI”) or patients in quarantine (unless compassionate exceptions for end-of-life situations have been granted).The patient or their legal representative will determine the designated essential support person who can visit the hospital.Two (2) visitors (a family member, caretaker, or responsible adult) over the age of 16 will be permitted at a time at the bedside of the patient.At check-in, the visitor will be provided a guest badge to be worn while they are in the building.Īcute Care Units: Visiting Hours 2:00pm – 7:00pm.Upon arrival of the visitor to the screening station, the visitor will be screened (including temperature taken as part of the screening process) and will not be granted access if exhibiting signs of COVID-19 or any illness including a temperature of 100.0 or greater or exposure to a confirmed COVID-19 person(s).Two (2) visitors (family member, caretaker, or responsible adult) over the age of 16 will be permitted at a time at the bedside of the patient.Extremely immunocompromised or high-risk patients (at the determination of facility leadership in consultation with the clinical care team) if the risk is deemed prohibitive.Īll visitors will be expected to follow this guidance:.Patients and visitors with COVID-19 or a COVID-19 Person Under Investigation (“PUI”).To ensure the safety of Veterans and staff, and to limit the spread of COVID-19, visitation will remain restricted for the following: VA Community Living Center resident visitation with family members at our Batavia Medical Center site will be limited and pre-scheduled. PATIENT VISITATION at VA Western New York Healthcare System (VAWNYHS) Buffalo and Batavia Campuses: These changes will remain in place until further notice.
